Printer Setup

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The printers of today are incredibly versatile and provide more functionality than ever before. However, they have also become more complicated to learn.

Most printers now have Cloud capabilities, allow scanning directly to email addresses, or print pictures directly from your digital camera.

However, when users get the dreaded “Printer Offline” even after a dreaded paper jam has cleared, they turn to us for support.

The reasons why printer stop working are varied. It might be a stuck printer spooler, a driver issue, change of router, or many weird behaviours not listed here. All the more reason why you would want one of our technicians to come out to your business or home and resolve your printer problems. 

So if you are struggling and need help to configure your printer or learning how to use it, why not get one of our Geeks out to help! And if you need one in an emergency, we can always supply one!

 

Our printer service

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Setting up a new printer

 

Most printers today have built in WiFi capabilities. This allows you to print from anywhere on your home network from your PC or mobile devices. Our technicians can help install and setup your printer. And if you printer is not WiFi based then we can setup that too.

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Printing from a Smart Phone, Tablet or the Cloud

 

Most manufacturers now have built in software to allow mobile devices to print directly to their printers. Whether this is directly on your network or via the Cloud, we are able to provide you support in getting your printer working correctly.

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Troubleshooting printer issues

 

Printer problems manifest themselves in all ways. Our printer technicians come to you and get down to the nuts and bolts to figure out why your printer issue is occuring and resolve these problems quickly. Also we have a remote IT service which can help limit the time taken to wait for a technician.

Additional IT Services

Computers
Repairs to Desktops, Servers, Laptops, Apple Macs, and All-in-Ones
Fix and repair failed hardware
Install and configure software
Remove viruses and malware
Upgrade PCs, Macs, Laptops and Servers
Supply Desktops, Laptops, Servers and other devices with 3 year warranties
Repairs to POS systems for bars and restuarants.
TV and Audio Devices
Setup Smart Tvs
Configure streaming devices to your network such as Chromecast, Telstra T-Box, Fetch TV or Apple TV
Improve your Internet connection to avoid video buffering
Add wireless audio speaker systems like Sonos and others
Install NAS servers for all your home movies
Internet and Home/Office WiFi
Install and manage fast Wired and WiFi computer networks.
Eliminate WiFi dead spots in your home or office.
Troubleshoot slow connections and dropouts
Organise and set up SUPERFAST internet connections
Setup cost-effective Internet Telephony (VOIP) systems
Configure Home/Office VPN connections
Service Level Agreements
Provide proactive IT support for your IT infrastructure.
24/7 monitoring of all critical devices.
All issues whether automatic or raised manually are lodged with our ticketing system.
Most items resolved within 2 hours of being lodged.
Updates to workstations, servers and network devices performed periodically.
Management and audit of software licencing.
Gaming
Setup gaming consoles and improve their connection to the Internet
Upgrade gaming PCs or Laptops
Website and Cloud services
Migrate your business to Office 365 or Google G-Suite.
Setup a web presence for your business.
Provide remote access to legacy software.
Data Recovery & Backups
Implement cloud-based or local backup solutions
Recover lost or missing personal data like Documents or Photos
Hard drive repairs
Your Private Life & Security
Protect your devices with multi layer security
Review your Social Media accounts for potential privacy threats
Scan your PC, Mac or Laptop for Spyware, Malware, and other unwanted software
Protect your children from explicit online content

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