Virus Removal
Something not quite right with your computer?
Is it running really slow for some reason? Does it have weird popup messages from applications you didn’t install? Do your documents no longer open as they should? Does your browser constantly redirect you to random pages? Even worse, maybe your bank has suggested that your online Internet Banking account has been compromised?
Unfortunately, all these strange yet common problems indicate that your PC or Mac has caught a virus. Viruses, Spyware, and Malware can be easy to catch but difficult to remove. In fact, it’s incredibly difficult for the average person to successfully remove the virus without seeking professional help.
Fortunately, OVEX IT Solutions is just a phone call away. Get in touch with our team to find out how we can help you get your computer back to normal once again.
What to expect from our spyware, malware and ransomware removal support
Just because your computer has a virus, spyware, malware or ransomware, that doesn’t mean you necessarily have to lose all your important data and files. Our I.T. Super Heroes have all the necessary skills to be able to clean up your PC, remove unwanted programs, restore corrupted personal files and pictures, and recover your PC back to what it was before it was compromised.
Once the problem has been rectified, we can look at installing proven security software to stop the same issues from happening again. This will give you confidence to surf the web without fear. And just to make sure your computer is 100% secure, we’ll implement a backup strategy that helps you minimise the risk of another attack.
We follow our unique process to get your PC recovered to full health.
Remove all viruses, spyware, Trojans and rootkits.
We effectively remove all traces of virus, spyware, and malware from your PC or server with our special software and tools.
We’ll also remove unwanted programs which provide hackers back door access to your system and clean it up at the same time.
Resolve Windows or MacOSX operating system issues.
Viruses and other nasty software generally corrupts your operating system embedding them deep inside other files.
Our technicians remove these infections and ensure your Operating System files are repaired and clean.
We get your PC updated with the OS
upgrades.
At this point we update your operating system to ensure the it is safe from further attack and that it’s safe to use.
We then test your system thoroughly to make sure it functions like it should.
We install the latest in Internet Security software.
None our service would be useful if a repeat attack took down your PC.
Therefore we check to see what Internet Security software is loaded and we update it. If you don’t have one then we’ll suggest and install one for you.
How do we work?
STEP 1
Help!
Oh no! You realise there is something wrong with your new laptop, WiFi setup or just need your email configured.
At this point you need assistance from one of our Geeks.
STEP 2
Connect
Use your phone to ring us on
ALTERNATIVELY
Fill out the contact form below at the bottom of this page.
STEP 3
Understand
We ask a few questions to better understand the problem you’re having.
STEP 4
Send help
We then dispatch one of our WiFi experts to your Home or Office. We perform a wireless audit, measuring signal strength etc, and come up with an A-Team inspired plan!
NO TRAVEL FEES
NO EXTRA COST FOR SAME-DAY SUPPORT
STEP 5
Save the day!
Our I.T. Super WiFi Geeks provide the necessary changes and we get you and your devices working quicker on the Internet.
We accept DEBIT or CREDIT Cards.
Why choose our team of spyware and malware professionals?
Our I.T. Super Heroes are the experts in dealing with viruses, spyware, ransomware and malware. With more than 300 technicians across the country, including Hobart, Canberra and the Central Coast, we’re able to clean your PC of any bad software. This ensures you can get back to business as usual at your home or office.
On top of this, we offer a comprehensive range of IT services. This includes remote computer support, home computer set-up, insurance reports and much more. Our same-day service is free from extra costs unlike our competitors and we strive to provide 100% customer satisfaction.
Book your virus removal support today
If you feel your PC is sluggish and behaving strangely, then it’s best to get a Computer Technician to investigate before losing any valuable and personal data.
Call OVEX IT Solutions today on +61 403 273 350 to book our virus and ransomware removal support service and we’ll apply our own brand of PC antiseptic and ensure your system clear of any viruses.
Common Customer Questions
#1
Do Apple Macs get viruses?
The short answer is ‘Yes’.
Apple Macs are susceptible to viruses, spyware, and malware infections. Although it is less likely than their Windows-based cousins.
#2
I got a call from Microsoft saying my PC has a virus. Is this legit?
Absolutely NOT!
This is a common scam. MIcrosoft, Dell, Apple or HP etc, do not monitor your activity and provide related support.
#3
Which is the BEST anti-virus?
How long is a piece of string?
It all boils down to the the level of protection you’re after and it’s functionality.
#4
Can I have more than one anti-virus software running at the same time?
We DON’T recommend this.
It causes conflicts and could cause your PC to crash and slow down considerably.
#5
Is there a site on the Internet that tells me what the latest viruses are?
Most security software vendor have their own Threat Maps.